GURUGRAM, December 9, 2021: SpiceJet, the country’s favorite airline, has bagged the 2021 Airline Passenger Experience Association (APEX) Award in the ‘Newcomer of the Year’ category for its SG Docs Mobile app for Cabin Crew. The award was conferred at the APEX EXPO held in Longbeach, California.

APEX is the largest non-profit airline association in the world dedicated entirely to the passenger experience. The global airline association recognized SpiceJet for its Cabin Crew app developed in-house by SpiceTech, the technology subsidiary of SpiceJet, last year during the Covid-19 pandemic, which has helped digitize the operational processes of the cabin crew.

SpiceJet recently created SpiceTech as a separate technology subsidiary. SpiceTech’s vision is to be the recognized world leader in aviation technology with innovative product offerings that it can make available to SpiceJet and other airlines around the world. SpiceTech is continuously innovating to enhance customer delight with exclusive product offerings.

The app hosts a range of digital documents, manuals, current cabin defects, and various operational forms that the crew can easily access, both online and offline.

The crew can use the app to submit Crew Baggage Declaration and Cabin Check forms that auto-capture the date and time of completion and, if being used in offline mode, are saved to the user’s device before being uploaded to the Company’s database once there is an internet connection. Both of these forms eliminate the traditional need to use hard copies.

Ashish Vikram, Chief Technology & Innovation Officer, SpiceJet said, “Innovation and technology are at the heart of everything we do to set new benchmarks in the airline industry. Our technology arm, SpiceTech, was formed with the sole purpose to achieve excellence in our operations by simplifying the internal processes and introducing our passengers to newer and finer experiences. I feel extremely glad to receive this award that showcases the ‘new’ face of SpiceJet amid Covid that is committed to not just creating superlative experiences for passengers but enhancing the operational capabilities of our workforce too. Going paperless across operations will also support SpiceJet’s sustainability mission as a responsible airline.”

The award was received by Eash Sundaram, an Independent Director on the board of SpiceXpress.

SpiceTech has also developed an e-form within the app that the crew can use to pre-store their dose-specific Covid vaccination appointment date and upload vaccination certificates. This database of information, which can be viewed or downloaded via a web application, assists SpiceJet in pre-assigning cabin crews’ flight duties.

Besides, the app also allows Cabin Crew to select a particular aircraft registration and view the related bilingual safety, service, situational and promotional announcements. This simplifies the cumbersome process of having to refer to a paper booklet and use an index to search for aircraft registration-specific announcements.

Additionally, rather than having to verify all previous current cabin defect entries via a physical cabin defect logbook and aircraft tech log book and update them with any new entries, the crew can use the app to see a digital preview of defects. This minimizes the duplication of cabin defect entries in the hard copy of the cabin defect logbook, as the app is in sync with SpiceJet’s aircraft maintenance software and is refreshed in real-time. Previously, cabin crew could only view the defects in the logbook on boarding the aircraft, but using the app allows the crew to do so ahead of time.

Some of the other innovations by SpiceTech include SpiceScreen, a first-of-its-kind, light-in-weight, wireless entertainment system that enables seamless delivery of content onto the personal devices of the passengers through a Wi-Fi network, cab bookings at 35,000 ft. SpiceJet’s 24×7 automated customer service agent, Ms. Pepper’s WhatsApp-based check-in is another such offering through which SpiceJet enhances customer experience.

In November 2021, SpiceJet became the first airline in India and the second budget airline in the world to be awarded the highest rating for flight health and safety – the Diamond status by The APEX Health Safety powered by SimpliFlying for ensuring the highest standards of cleanliness and sanitization amid the pandemic.

About SpiceJet Ltd

SpiceJet is India’s favorite airline that has made flying affordable for more Indians than ever before. The airline operates a fleet of Boeing 737s, Bombardier Q-400s & freighters and is the country’s largest regional player operating 63 daily flights under UDAN or the Regional Connectivity Scheme. The majority of the airline’s fleet offers SpiceMax, the most spacious economy class seating in India.

The airline also operates a dedicated air cargo service under the brand name SpiceXpress offering safe, on-time, efficient, and seamless cargo connectivity across India and on international routes.

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GURUGRAM, October 21, 2021: As India celebrates the historic milestone of administering 100 crore Covid-19 vaccination doses, SpiceJet, the country’s favorite airline, unveiled a special livery to honor the unparalleled contribution of frontline workers and corona warriors who, under the leadership of Hon’ble Prime Minister Shri. Narendra Modi has worked tirelessly to make this dream a reality.

The special livery was unveiled at a grand event graced by Dr. Mansukh Mandaviya, Hon’ble Minister of Health and Family Welfare; Chemicals and Fertilizers, and Ajay Singh, CMD, SpiceJet at Delhi’s Indira Gandhi International Airport today. The livery includes an image of the Hon’ble Prime Minister and healthcare workers and will adorn three Boeing 737 aircraft of SpiceJet.

Ajay Singh, Chairman, and Managing Director, SpiceJet said, “I congratulate the Government of India on achieving this incredible feat of administering 100 crore Covid-19 vaccination doses under the leadership of our Hon’ble Prime Minister Shri Narendra Modi. The fact that a record 1 billion doses were administered in just 279 days is a testament to the efforts of our health workers and the cooperation of our citizens.”

“The exceptional contribution of our frontline workers and corona warriors including those from SpiceJet and SpiceHealth deserves special mention and should be applauded. Our aircraft livery is a small tribute to the success of India’s vaccination mission and a celebration of its never-say-die spirit.”

India’s ongoing nationwide inoculation drive has been acknowledged as the world’s largest and fastest vaccination program and the country is one of the very few to have produced its own vaccines.

SpiceJet has played an integral part in the war against Covid-19 and has carried record supplies of relief material, medicines, and medical equipment all through the pandemic contributing to India’s war against Covid-19. There has not been a single day in the last 18 months when SpiceJet flights didn’t take off.

 SpiceJet’s logistics division played a critical role in ensuring that vital trade routes between India and other countries remained intact. The airline has operated around 26,300 cargo flights since March 2020 and transported around 200,000 tonnes of cargo. Besides, the airline also airlifted close to 90,000 oxygen concentrators and relief material.

SpiceJet played an important role in the repatriation exercise during the pandemic by bringing back 3.63 lakh Indian and foreign nationals stranded in different countries on more than 2100 special flights.

About SpiceJet

SpiceJet is India’s favorite airline that has made flying affordable for more Indians than ever before. The airline operates a fleet of Boeing 737s, Q-400s & freighters and is the country’s largest regional player operating 63 daily flights under UDAN or the Regional Connectivity Scheme. The majority of the airline’s fleet offers SpiceMax, the most spacious economy class seating in India.

The airline also operates a dedicated air cargo service under the brand name SpiceXpress offering safe, on-time, efficient, and seamless cargo connectivity across India and on international routes.

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GURUGRAM, July 2, 2020: SpiceJet, the country’s favourite airline and the biggest air cargo operator, has operated 200 charter flights playing a key role to help Indians stranded abroad return home and reunite with their families. The airline has helped repatriate close to 30,000 Indian nationals so far.

SpiceJet has operated charter flights from UAE, Saudi Arabia, Oman, Qatar, Lebanon and Sri Lanka helping stranded Indian nationals fly back home. The airline has operated multiple charter flights for seafarers in addition to operating multiple charters within the country. SpiceJet has also operated multiple domestic charter flights to help foreign nationals reach key metros like Delhi from where they could fly back to their respective countries.

In June alone, SpiceJet operated a total of 175 charter flights.

Ajay Singh, Chairman & Managing Director, SpiceJet, said, “SpiceJet is proud to have played a small role in repatriating around 30,000 Indian nationals and helping them reunite with their families. We continue to operate multiple charters on a daily basis and remain dedicated in our efforts to facilitate the return of our fellow citizens back home. This pandemic has seen SpiceJet rise to the occasion as and when our services have been required. We have transported around 20,000 tons of cargo since March 25 this year carrying medicines and medical equipment and fruits and vegetables to all corners of India and the world.”

SpiceJet’s international cargo network now spans over 40 countries with the airline operating regular flights to Abu Dhabi, Bahrain, Bangkok, Colombo, Dhaka, Dubai, Guangzhou, Hong Kong, Jakarta, Kabul, Kyrgyzstan, Kuala Lumpur, Kuwait, Myanmar, Moscow, Shanghai, Singapore, Sharjah, Tashkent and a host of other places.

SpiceJet operated the country’s first cargo-on-seat flight on April 7 carrying vital supplies in passenger cabin & belly space. Since then, the airline has been regularly deploying its B737 and Q400 passenger aircraft to carry cargo in the passenger cabin.

*The 200 charter flights don’t include those operated under Vande Bharat by SpiceJet

About SpiceJet Ltd

SpiceJet is India’s favourite airline that has made flying affordable for more Indians than ever before. The airline has a fleet of 82 Boeing 737, 29 Bombardier Q-400s, eight B737 & Bombardier Q-400 freighters and is the country’s largest regional player operating 49 daily flights under UDAN or the Regional Connectivity Scheme. The majority of the airline’s fleet offers SpiceMax, the most spacious economy class seating in India.

The airline also operates a dedicated air cargo service under the brand name SpiceXpress offering safe, on-time, efficient and seamless cargo connectivity across India and on international routes.

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• Partnership to help both airlines expand reach
• SpiceJet passengers from 51 domestic destinations to enjoy seamless connectivity on Emirates’ expansive network across America, Europe, Africa and the Middle East

GURUGRAM, 22 April 2019: SpiceJet, India’s favourite carrier, and Emirates have signed a Memorandum of Understanding (MoU) to enter into a reciprocal codeshare agreement, which is set to open new routes and destinations for passengers travelling between India and popular destinations across America, Europe, Africa and the Middle East.

SpiceJet passengers travelling from Delhi, Mumbai, Ahmedabad, Kochi, Amritsar, Jaipur, Pune, Mangalore, Madurai, Kozhikode and 41 other domestic destinations that the airline operates to, will be able to access Emirates’ expansive network across the globe.

Ajay Singh, Chairman and Managing Director, SpiceJet, said: “I am delighted to announce that as part of SpiceJet’s international expansion strategy, we have signed a MoU for a codeshare agreement with Emirates. This new partnership should immensely benefit passengers travelling on both airlines. While SpiceJet passengers from across India will be able to enjoy seamless connectivity leveraging Emirates vast network across Europe, Africa, America and the Middle East those travelling to India on Emirates will be able to travel to 51 destinations across our domestic network.”

SpiceJet passengers travelling from India will have more choice to travel seamlessly with minimum connection times, when flying to destinations in Emirates’ Europe network such as London, Paris, Frankfurt, Manchester and Amsterdam. Subject to regulatory approvals, the codeshare agreement will also open up flights for Indian travellers to North and South American destinations such as New York, Washington, Toronto, and Sao Paulo as well as Middle Eastern destinations such as Jeddah, Kuwait and Amman, operated by Emirates.

Optimized scheduling will allow for minimal transit times between India and these global destinations and travellers on these codeshare routes will be able to book connecting flights using a single reservation.

“Our journey in India has been defined by progressive investment, partnership and growth. We constantly try to improve and provide our customers with greater flexibility and travel choices. This partnership with SpiceJet and the mutual expansion of our network will go a long way in further enhancing the travel experience of our customers in India as well as those heading into India, benefiting travellers and businesses alike,” said Adnan Kazim, Emirates’ Divisional Senior Vice President, Strategic Planning, Revenue Optimization and Aeropolitical affairs.

The partnership will enable Emirates’ passengers to enjoy seamless connectivity on flights to India, leveraging SpiceJet’s strong domestic presence and adding 51 domestic (10 directly and 41 through connecting flights) destinations, namely Delhi, Kochi, Mumbai, Ahmedabad, Amritsar, Jaipur, Pune, Mangalore, Madurai and Kozhikode. This will bolster Emirates’ already-extensive network adding a total of 67 weekly connections between Emirates’ hub in Dubai to these growing destinations in India. This includes increased domestic connectivity from Emirates’ nine Indian gateways to points such as Goa, Hubli, Guwahati, Vishakhapatnam and Tuticorin which would allow for a greater variety of travel options between both Emirates and SpiceJet flights.

About SpiceJet Ltd

SpiceJet is India’s favourite airline that has made flying affordable for more Indians than ever before. SpiceJet operates 516 average daily flights to 60 destinations, including 51 domestic and 9 international ones. The airline has a fleet of 48 Boeing 737, 27 Bombardier Q-400s and two B737 freighters. The majority of the airline’s fleet offers SpiceMax, the most spacious economy class seating in India.

SpiceJet also operates a dedicated air cargo service under the brand name SpiceXpress offering safe, on-time, efficient and seamless cargo connectivity across India and on international routes. SpiceJet is the first Indian airline to offer end-to-end cargo services and the airline’s freighters fleet consists of Boeing 737 aircraft.

SpiceJet’s standing as the country’s favourite airline has been further reinforced by the multiple awards and recognitions which includes the US-India Strategic Partnership Forum Leadership Award to Ajay Singh, , Global ‘Low-Cost Leadership Award’ conferred to Mr Singh at the Airline Strategy Awards 2018 in London, ‘BML Munjal Awards 2018’ for ‘Business Excellence through Learning and Development’, ‘Best Domestic Airline’ Award at Wings India 2018, ‘EY Entrepreneur of the year 2017 for Business Transformation’ by Ernst & Young, The CAPA Chairman’s Order of Merit for fastest turnaround in FY 2016, ‘Asia’s Greatest Brands – 2016’, ‘Global Asian of the Year Award’ & ‘Asia’s Greatest CFO 2016’ at the AsiaOne Awards held in Singapore, ‘World Travel Leaders Award’ at WTM London, ‘Best Check- in Initiative’ award by Future Travel Experience global awards in Las Vegas, ‘Best Domestic Airline’ award at the 10th ASSOCHAM International Conference & Awards (Civil Aviation & Tourism).

About Emirates

In October 1985, Emirates launched flights from its Dubai hub to Delhi and Mumbai which formed the base of its initial route network. Since then, Emirates has grown its India operations to serve a total of 9 destinations across India – Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Kochi, Kolkata, Mumbai and Thiruvananthapuram – with over 170 weekly flights. The Emirates Group currently employs 13,707 Indian nationals globally – constituting 21% of its workforce, most of them in high-skilled employment. Globally the airline flies to 159 destinations in 86 countries and territories.”

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