• Searches also remain high for pest control, housekeeping services, and modular kitchens
•  Mumbai driving bulk of the demand across Tier-1 cities and Jaipur in Tier-II
•  Festive rush propels car rentals to become the fastest-growing category with 100% growth 

Mumbai, Oct 27: This Diwali, Just Dial, India’s No.1 local search engine, saw a demand surge for furniture, beauty parlours, and restaurants, with Tier-I cities witnessing most of the traction.

In terms of volumes of searches, furniture was the most searched category with a YOY growth rate of 54%, reports the latest Just Dial Consumer Insight Report. Beauty parlours were the second most searched category with a YOY demand growth rate of 73% while restaurants were third with a growth rate of 76%. The fastest-growing category was that of car rentals at 100% but the volumes of searches were considerably lower compared to that for furniture, beauty parlours, and restaurants.

For furniture, maximum YOY demand drive was witnessed among Tier-1 cities as compared to Tier-2. Most of the demand was for beds, followed by sofas and chairs. Almost 53% of the demand for furniture in Tier-1 cities was from Mumbai and Delhi. Among Tier-2 cities, Madurai, Chandigarh, and Nagpur were the top-3 with maximum demand.

Searches for beauty parlours in Tier-1 cities grew by 94% and by 66% in Tier 2. In Tier-1 cities, almost 60% of the demand was driven by Mumbai and Delhi while Chandigarh, Jaipur, and Lucknow were the top-3 cities Tier-2 cities generating maximum demand.

The onset of the festive season also drove searches for restaurants with Tier-2 cities witnessing a 112% YOY growth rate. Chandigarh, Jaipur, and Surat were the top-3 cities in Tier-2 with maximum searches. Volumes of searches in Tier-1 cities remained considerably high vis-à-vis Tier-2 but the formers YOY growth rate was at 19%. Almost 53% of the demand in Tier-1 cities was driven by Mumbai alone.

Commenting on the consumer demand growth during this festive season, Mr Prasun Kumar, CMO, Just Dial said: “We are witnessing a cumulative 69% YOY demand growth across all these seven most popular categories during this festive season on Just Dial. This augurs well for the economy, which is gradually recovering from the impact of COVID. Achieving the milestone of 1 billion Covid vaccine doses has uplifted the consumer sentiment and it couldn’t have come any time better than this festive season. It is encouraging to see that demand is booming across Tier-1 cities while the demand growth rate in Tier-2 cities also remains encouraging.”  
Car rentals were the fourth most searched category on Just Dial with a 100% YOY growth rate. Demand in Tier-1 cities grew by 136% with Mumbai alone generating 53% of the demand followed by Delhi and Hyderabad in the second and third place respectively. Tier-2 cities also saw searches grow YOY by 68% with maximum demand emanating from Goa, Surat, and Patna.

Searches for housekeeping services also soared during this festive season at a YOY rate of 49%. Tier-1 cities saw a growth rate of 40% and Tier-2 43%. Mumbai generated 26% of the demand in Tier-1 cities while Delhi and Bangalore were second and third place respectively. Among Tier-2 cities, Coimbatore, Jaipur, and Vadodara were the top-3 cities with maximum searches.

Pest control services also witnessed a high demand growth rate of 62% with Mumbai generating almost 44% of the total searches from Tier-1 cities. Delhi and Pune were second and third respectively among Tier-1 cities in terms of total searches. Searches in Tier-2 markets also grew at a healthy 41% with Lucknow, Chandigarh, and Jaipur seeing most of the demand.

Just Dial also saw a 41% YOY rise in demand for modular kitchens during this festive season. Demand in Tier-1 cities rose by 49% and the markets of Mumbai and Delhi generated almost 57% of this demand. Tier-2 cities saw a YOY demand rise of 25% with Nagpur, Jaipur, and Indore witnessing maximum uptick.

About Just Dial Limited

Just Dial Limited provides local search-related services to users in India through multiple platforms such as Desktop/PC website (https://www.justdial.com), mobile site (https://t.justdial.com), mobile apps (Android & iOS), over the telephone (voice, pan India number 88888-88888) and text (SMS). Justdial’s latest version of JD App is an All-in-One App, replete with features like Map-aided Search, Live TV, Videos, Stock quotes, etc to make the life of the consumer infinitely smoother & more engaging.

The Company has recently launched its B2B marketplace platform, JD Mart. JD Mart platform, available at https://www.jdmart.com and via apps on Play Store and App Store, is aimed at enabling millions of India’s manufacturers, distributors, wholesalers, retailers to become internet-ready in the post-COVID era, get new customers and sell their products online. The platform offers digital product catalogues to businesses and aims at digitalising India’s businesses, especially MSMEs, across categories. Buyers can discover quality vendors offering a wide selection of products to choose from, spread across millions of categories to suit all B2B needs.

Justdial has also initiated transaction-oriented services for its users. These services aim at making several day-to-day tasks conveniently actionable and accessible to users from one App. With this step, Justdial is transitioning from being purely a provider of local search and related information to being a direct/ indirect enabler of such transactions. Justdial has also recently launched an end-to-end business management solution for SMEs, through which it intends to transition thousands of SMEs to efficiently run a business online and have their adequate online presence via their own website, mobile site. Apart from this, Justdial has also launched JD Pay, a unique solution for quick digital payments for its users and vendors.

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 26 March 2021: In a first in India, Meenakshi Mission Hospital and Research Centre (MMHRC), Madurai, one of South India’s leading multi-specialty hospitals, has deployed 16 mobile Teladoc Health Robots for clinical examinations, diagnosis, and monitoring of health parameters of both out-patients and in-patients. These robots are the preferred choice of the world’s top six hospitals. MMHRC is the only healthcare institution in India to deploy these.

Said Dr. S. Gurushankar, Chairman, Meenakshi Mission Hospital, Madurai: “These telemedicine robots from Teladoc are a substantial addition to the healthcare capabilities available in Tamil Nadu. They have empowered our doctors to treat patients anywhere and anytime. We can now get expert opinion from a specialist anywhere in the world. Doctors from different disciplines can come together to treat a patient. They can also monitor patients 24/7. This capability has helped us save many lives during the times of the ongoing pandemic.”

The Teladoc telemedicine robots have the capabilities to carry out basic clinical examinations (such as checking blood pressure and heart rate) on their own, as instructed by the doctors. As IoT devices, they can be used to control other advanced diagnostic equipment such as CT and MRI scan machines. Applying Artificial Intelligence, the robots can collect and process data from other diagnostic equipment and present it to the doctors to help them make precise clinical decisions. The robots can also enhance patient relations, as they are fitted with cameras and display monitors to enable patient-doctor interaction.

Dr. Gurushankar said the adoption of such telemedicine robots is not going to take away the jobs of paramedical staff. Their primary objective is to augment the diagnostic abilities of doctors and improve access, quality, and efficiency of healthcare delivery for patients irrespective of their physical location – whether they are admitted at the hospital or are miles away at their home.

Dr. Gurushankar said that mobile telemedicine robots are getting increasingly popular across the world since the outbreak of COVID-19, as these help hospitals reduce the risk of infections of all types substantially. Meenakshi Mission Hospital is all set to explore ways to use this novel technology to provide an expert diagnosis from Madurai to patients in other parts of the country so as to put world-class healthcare within everyone’s reach.

Meenakshi Mission Hospital is spearheading the adoption of AI, robotics, telemedicine, and other technological breakthroughs in healthcare. During the lockdown days of the Covid pandemic, it deployed robots to detect Covid symptoms in people, sanitize the hospital premises, and deliver food and medicines to in-patients, as part of its 6-stage protection against Coronavirus.

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